Privacy Policy

Who we are

The Artisanal Collective is operated by TK entity name, ABN TK. In this policy, "we", "us" and "our" mean The Artisanal Collective.

We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

When you join the Collective through the form on our website, we collect:

• your full name
• your email address
• the option you choose to describe yourself (for example, maker or educator)
• whether you ticked the box to receive updates from us
• the date and time you joined, and that you joined through our website

If you email us, we collect your email address and anything you choose to include in your message.

Why we collect it

• to welcome you to the Collective and keep a record that you joined
• to understand who is engaging with The Artisanal Collective, so we can shape future stories, gatherings and opportunities
• to send you news and updates, but only if you ticked the box to receive them
• to reply to you when you contact us

Joining is an invitation to connect. It is not a formal membership, and we will not list you in any directory without asking you first.

Where your details are stored

Join form submissions are stored by Netlify, Inc., the company that hosts this website. Netlify stores data on servers that may be located outside Australia, including in the United States.

We plan to move our contact list to a dedicated email platform. When we do, we will update this policy to name that platform.

We do not sell, rent or trade your personal information. We only share it with the service providers who help us run this website and our communications.

Emails from us

We only send news and updates to people who have agreed to receive them. Every email we send includes a way to unsubscribe. You can also ask us to stop at any time by emailing alida@theartisanalcollective.com.au.

Cookies and analytics

When you first visit, we ask whether you accept analytics cookies. If you accept, we use Google Analytics to understand how people find and use the site, including how many people join the Collective. Google Analytics uses cookies and processes data on Google's servers, which may be outside Australia.

If you decline, no analytics cookies are set. We store only your choice, in your browser, so we don't ask again. You can change your choice at any time using Cookie settings.

Our website also uses your browser's storage to remember that you have already joined, so the form can tell you if you try to join twice. This stays on your device.

Keeping your details safe

The site is served over a secure HTTPS connection. Access to the contact list is limited to the people who run The Artisanal Collective.

Access, correction and removal

You can ask to see the details we hold about you, ask us to correct them, or ask us to delete them. Email alida@theartisanalcollective.com.au and we'll respond within 30 days.

Complaints

If you have a concern about how we have handled your personal information, please email us first. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We will update this page when our practices change. The date at the top shows when it was last updated.